The contract, written like a real founder would read it.

These Terms are the agreement between you and Clive AI, Inc. (the company that operates FounderOS) when you use any part of the Service. We've tried to write them like a real contract that a real founder would actually read.

• You can use FounderOS to run your ventures and to participate in the Founders' Clubhouse, subject to these Terms and the Code of Conduct.
• You own your workspace content. Donna (our AI Chief of Staff) operates on it on your behalf, with the approval gates you choose.
• We are not a CRM, ERP, public social network, or authoritative system of record for legal, tax, or financial matters. Treat outputs as operational, not definitive.
• The Founders' Clubhouse is a private, vetted community. Misuse — spam, recruiting, growth-hacking, harassment — gets you removed.
• Either of us can end this relationship at any time. We'll give you your data back when you go.

These Terms of Service ("Terms") govern your access to and use of the FounderOS website, web application, mobile applications, API, and related features (together, the "Service"), provided by Clive AI, Inc., a Delaware corporation ("FounderOS," "we," "us," or "our").

By creating an account, clicking "I agree," or using the Service in any way, you agree to these Terms. If you are accepting on behalf of a company or other legal entity, you represent that you have the authority to bind that entity, and "you" means that entity.

If you do not agree, do not use the Service.

Eligibility

You must be at least 16 years old to use the Service. You are responsible for the accuracy of the information you provide.

Workspaces and roles

A FounderOS account belongs to a workspace. Each workspace has one or more members with roles: Owner, Executive, Operator, Engineer, Viewer, or Service. Owners are responsible for inviting members, setting permissions, and paying for the workspace.

Security

• Keep your credentials confidential. You are responsible for activity that happens through your account.
• Use strong passwords and turn on multi-factor authentication (we strongly recommend it; we may require it for Owners on paid plans).
• Notify us immediately at hi@cliveai.com if you suspect unauthorized access.

Plans

The Service is offered on paid plans (Starter, Pro, and Elite). Plan features, limits, and pricing are described on /pricing and may change with reasonable notice. Material changes affecting paid plans take effect at your next renewal. There is no free tier.

Trials

FounderOS does not currently offer a free trial. Access begins when you subscribe to a paid plan.

Billing

• Subscriptions auto-renew at the end of each billing cycle (monthly or annually) until cancelled. You can cancel any time from Settings → Billing; your access continues through the end of the paid period.
• We charge in the currency displayed at checkout. Taxes, VAT, GST, or local equivalents are added where required by law.
• Card processing is handled by Stripe (international) and Paystack (Nigeria, South Africa, and select African markets). FounderOS never sees full card numbers.

Refunds

Fees are non-refundable except where required by law or where we have published a specific guarantee for the plan you are on. If we materially decrease the features of a plan you are paying for, you may cancel and receive a pro-rated refund of the unused period.

Failed payments

If a payment fails, we will retry, notify you, and pause paid features after a reasonable grace period. We will never lock you out of your data; export remains available.

Ownership

You retain all right, title, and interest in the data, files, notes, decisions, and other content you submit, upload, or generate inside FounderOS ("Your Content"). Nothing in these Terms transfers ownership of Your Content to us.

License to operate

You grant FounderOS a limited, worldwide, non-exclusive, royalty-free license to host, store, copy, transmit, display, and modify Your Content solely as needed to:

• provide the Service to you and the people you collaborate with;
• generate briefings, summaries, and AI outputs that you have requested;
• sync Your Content with the integrations you have connected, within the scopes you authorized;
• create encrypted backups and audit logs;
• comply with legal obligations.

This license ends when you delete Your Content or close your workspace, except for backups (which age out within 35 days) and audit-log entries (which are retained as described in our Privacy Policy).

What we will not do with Your Content

• We will not sell Your Content.
• We will not use Your Content to train shared or third-party AI models.
• We will not share Your Content with anyone outside the audience you chose, except as described in our Privacy Policy.

Your responsibility

You represent that you have the right to submit Your Content to the Service and that Your Content does not violate any law or any third-party right (including privacy, IP, and confidentiality obligations).

Donna is an AI operator. Used well, Donna can replace hours of context-switching and triage. Used carelessly, Donna can confuse a draft for a fact. This section is the rule of the road.

Modes

Donna operates in four explicit modes:

• Advise — reads, reasons, never writes.
• Propose — drafts pending actions, never executes.
• Execute (low-risk) — acts directly and logs the change (e.g. notes, reminders, task creation).
• Execute (approved) — acts only after you tap Approve (stage changes, outbound messages, connector writes).

You choose the default mode for your workspace. You can override on any individual action.

What AI outputs are, and are not

• AI outputs are operational suggestions, not professional advice. They are not legal, tax, financial, medical, or compliance advice.
• AI outputs may be incomplete or wrong. Always review consequential outputs before sending or acting on them.
• You are responsible for the actions you approve, including any outbound messages Donna drafts and you send.

Prohibited AI uses

You agree not to use Donna or any AI feature to:

• generate content that is unlawful, defamatory, harassing, sexually explicit (especially involving minors), or designed to deceive a specific person to their material harm;
• attempt to reverse-engineer the underlying models, extract system prompts, or evade safety controls;
• run automated scraping, training data extraction, or bulk generation outside the limits we publish;
• impersonate a real person without their consent, including other founders in the Clubhouse.

Tools and approvals

Donna can only call functions that have been pre-defined as typed contracts (for example, os.update_venture_status or comms.draft_email). Anything outside that contract is impossible by construction. We may add or remove tools over time; we'll tell you when we do.

The Service can connect to third-party services like Google Workspace, Microsoft 365, Slack, Linear, Jira, Notion, and Airtable ("Integrations"). When you connect an Integration, you authorize us to access and act on data from that service on your behalf, within the scopes you grant on the consent screen.

• Integrations are governed by the terms and privacy policies of the underlying providers, in addition to these Terms.
• We are not responsible for the availability, accuracy, or behavior of third-party services. If an Integration changes its API, breaks, or removes data, the impact on FounderOS is governed by that provider, not by us.
• You can disconnect an Integration at any time. We will revoke our access at the provider and delete the corresponding tokens from our vault.

The Clubhouse is a private, vetted social layer for working founders. It is governed by these Terms and the Code of Conduct below.

Membership

• Membership is by invitation or vouch. We may verify identity in proportion to the room.
• We may decline, suspend, or terminate membership where participation harms the safety, signal, or trust of the community.

Code of Conduct

Inside the Clubhouse you agree to:

• engage in good faith, treat other members with respect, and assume positive intent;
• keep what is shared in the Clubhouse inside the Clubhouse — do not screenshot, repost, or sell other members' posts without their explicit consent;
• keep posts honest — do not fabricate metrics, traction, or customer wins;
• avoid spam, recruiting blasts, growth-hacking, LP-bait, and performative posting;
• never harass, threaten, dox, or target any member;
• disclose conflicts of interest when you make introductions, offers, or asks tied to a financial relationship.

Mastermind Circles

Mastermind Circles are small, fixed groups (4–8 founders) who agree to operate together. Information shared inside a Circle is presumed confidential among Circle members. The weekly Circle Briefing is computed only from the redacted-and- permissioned data each member has chosen to share.

Office Hours, co-working rooms, Roundtables

Live moments are governed by the same identity, audience, and consent controls as the rest of the Clubhouse. Recording is off by default and requires the consent of every participant.

Strikes and removal

Violations are addressed proportionally: a private note for minor first-time issues, a formal warning, time-limited suspension, and — for serious or repeated violations — permanent removal from the Clubhouse.

You agree not to do, and not to allow anyone else to do, any of the following with the Service:

• use the Service to violate any law, infringe any intellectual-property right, or breach a confidentiality obligation;
• upload malicious code, run network attacks, attempt to access another workspace, or probe for vulnerabilities outside our published responsible-disclosure program;
• interfere with the integrity of the Service: rate-limit evasion, scraping at scale, or abuse of fair-use limits;
• resell, sublicense, or white-label the Service without our written consent;
• use the Service to generate or distribute content that is illegal, sexually exploitative, harassing, or violently extreme;
• misrepresent your affiliation with another person or organization, including by impersonating another founder.

We may, at our discretion, suspend access where we have a reasonable belief that one of these prohibitions has been violated, while we investigate.

We (and our licensors) own the Service, including the software, design, branding, documentation, and any AI prompts, tool contracts, and orchestration code that power Donna. We grant you a limited, non-exclusive, non-transferable, revocable license to use the Service in accordance with these Terms.

You may not copy, modify, distribute, sell, lease, reverse- engineer, or create derivative works of the Service, except to the extent the law permits despite this restriction.

Feedback. If you send us suggestions, ideas, or feedback, we may use them without restriction or obligation. We won't disclose the source without your consent.

Our handling of personal data is described in our Privacy Policy, which is incorporated into these Terms by reference. By using the Service, you agree to that policy. Customers operating workspaces where they enter personal data of their own users may request our Data Processing Addendum (DPA) by writing to hi@cliveai.com.

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR ACCURACY.

IN PARTICULAR, AND WITHOUT LIMITING THE FOREGOING:

• FounderOS is an operational tool. It is not a system of record for legal, tax, accounting, payroll, HR, or compliance purposes.
• AI outputs (including Donna's briefings, drafts, summaries, and proposed actions) may be inaccurate, incomplete, or inappropriate for your situation. You are responsible for reviewing and approving any consequential output before relying on it or sending it.
• Integrations depend on third-party services that we do not control. We are not liable for outages, data loss, or changes in those services.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, FOUNDEROS, ITS AFFILIATES, AND ITS LICENSORS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITIES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL CUMULATIVE LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE FEES YOU PAID TO US IN THE 12 MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) US$100.

Some jurisdictions do not allow the exclusion of certain warranties or the limitation of certain damages; in those jurisdictions our liability will be limited to the maximum extent permitted by law.

You agree to defend, indemnify, and hold harmless FounderOS, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or in any way connected with: (a) Your Content; (b) your use of the Service in violation of these Terms; or (c) your violation of any law or third-party right.

By you

You can cancel your subscription and delete your workspace at any time from Settings → Billing and Settings → Data. Cancellation takes effect at the end of the current billing period.

By us

We may suspend or terminate your access (in whole or in part) if:

• you materially breach these Terms or the Code of Conduct and do not cure within a reasonable period after notice;
• we are required to do so by law or by a regulator;
• we reasonably believe your use creates a security or integrity risk to the Service or to other users;
• you fail to pay fees that are 14+ days overdue.

What happens to your data

On termination, you may export Your Content for at least 30 days. After that, we will delete Your Content from primary systems and let backups age out within 35 days, except for (i) records we are required to keep by law (e.g. billing for 7 years), and (ii) audit-log entries retained as described in our Privacy Policy.

We may update these Terms from time to time. If we make a material change, we will notify you in-product and by email to the address on file at least 30 days before the change takes effect. Continued use of the Service after the change becomes effective means you accept the updated Terms. If you do not accept, your remedy is to stop using the Service and, where applicable, to receive a pro-rated refund of unused paid time.

These Terms are governed by the laws of the State of California, USA, without regard to its conflict-of-laws rules. Each party irrevocably submits to the exclusive jurisdiction of the state and federal courts located in San Francisco County, California, for any dispute that is not subject to arbitration.

Arbitration (US users only). Any dispute between you and FounderOS arising out of or relating to these Terms or the Service will be resolved through binding individual arbitration administered by JAMS in San Francisco, California, except that either party may bring an individual action in small-claims court, and either party may seek injunctive relief in court for IP infringement or unauthorized access. Class actions and class arbitrations are not permitted. You may opt out of this arbitration agreement within 30 days of accepting these Terms by writing to hi@cliveai.com with the subject line "Arbitration Opt-Out."

Users in the European Economic Area, the United Kingdom, and other jurisdictions that prohibit pre-dispute arbitration retain their statutory rights and forums.

Entire agreement

These Terms, together with our Privacy Policy, the Security page, the Acceptable Use rules, and any plan-specific terms, constitute the entire agreement between you and FounderOS about the Service.

Severability

If any provision is held unenforceable, the remaining provisions remain in full effect, and the unenforceable provision will be reformed to the minimum extent necessary.

No waiver

Our failure to enforce a provision is not a waiver of our right to enforce it later.

Assignment

You may not assign or transfer these Terms without our written consent. We may assign these Terms in connection with a merger, acquisition, or sale of all or substantially all of our assets.

Force majeure

Neither party is liable for delay or failure to perform due to events beyond its reasonable control, including acts of God, war, terrorism, pandemics, internet or telecommunications failures, or government action.

Notices

We send notices to the email associated with your workspace and post material changes in-product. You can reach us at the contact details below.

For anything to do with these Terms — questions, complaints, legal notices, security reports, or just general support — we route it all through one inbox so nothing falls between chairs:

• Email: hi@cliveai.com
• Mail: Clive AI, Inc., Attn: Legal, 2261 Market Street, Suite 5641, San Francisco, CA 94114, USA